Meet The Team

Meet the Dunelm Vets Team

Here you can meet the Dunelm Vets Team, led by husband & wife, & Principal Veterinary Surgeons, Mr. Jack C Creaner BVM&S MRCVS, & Mrs. Fran L Creaner BVM&S MRCVS VetMFHOM. Ongoing Education is key to our success & we are proud to support our team members, from Work Experience upwards, towards achieving their qualification & career goals.

Meet the Dunelm Vets Team | Jack Creaner

Jack Creaner

Job Role / Title:Vet & Partner
Qualifications & Education:BVM&S
Veterinary Care Work Experience:21+ Years
Started Working at Dunelm Vets:24/03/1994
About Me: I love all aspects of our work but must admit to having a particular soft spot for Labradors.
Fran and I run the business and approach cases on the basis of “What would I do if this were my animal?”
Fran Creaner

Fran Creaner

Job Role / Title:CEO. Principle Veterinary Surgeon
Qualifications & Education:BVMS PG CertSAM MRCVS
Veterinary Care Work Experience:21+ Years
Started Working at Dunelm Vets:1994
About Me: My favourite animals are manatees but I have an interest in all domestic and wild animals. I enjoy meeting all sorts of interesting clients and their animals and love that my job is different every single day.
Meet the Dunelm Vets Team | Sheila M

Sheila M

Job Role / Title: Client Care Manager
Qualifications & Education:
Veterinary Care Work Experience: 8
Started Working at Dunelm Vets: 10/05/2010
About Me: I mainly deal with the administration side of the surgery, also booking in the delivery of drugs and other consumables each morning.
Gemma B

Gemma B

Job Role / Title:Receptionist
Qualifications & Education:N/A
Veterinary Care Work Experience:1 Year
Started Working at Dunelm Vets:01/05/2017
About Me: I love coming to work everyday as no two days are the same; there are always new things to learn and to see. My Colleagues are great to work with and always very helpful, not just to our customers but also myself and the rest of the team.
Meet the Dunelm Vets Team | Michael M

Michael M

Job Role / Title: 
Qualifications & Education: 
Veterinary Care Work Experience: 
Started Working at Dunelm Vets: 
About Me:
Meet the Dunelm Vets Team | Jade W

Jade W

Job Role / Title: RVN (Registered Veterinary Nurse)
Qualifications & Education: RVN. Studying Level 4 Emergency & Critical Care
Veterinary Care Work Experience: 6 Years
Started Working at Dunelm Vets: 30/01/2012
About Me: Staffordshire bull terriers are my favorite breed. Especially puppies. I enjoy emergency care the most.
Helen G

Helen G

Job Role / Title:RVN (Registered Veterinary Nurse)
Qualifications & Education:Level 3 Diploma in Veterinary Nursing
Veterinary Care Work Experience:6 Years
Started Working at Dunelm Vets:2014
About Me: I am Dunelm's Crazy Cat Lady and love all things feline! I am very lucky to love my job and my work family. I enjoy all aspects of my job but really enjoy hands on patient nursing care and carrying out nursing clinics.
Meet the Dunelm Vets Team | Emily R

Emily R

Job Role / Title: 
Qualifications & Education: 
Veterinary Care Work Experience: 
Started Working at Dunelm Vets: 
About Me: 
Jordan C

Jordan C

Job Role / Title:VCA (Veterinary Care Assistant)
Qualifications & Education: 
Veterinary Care Work Experience:1
Started Working at Dunelm Vets:05/09/2017
About Me: At Dunelm Veterinary Group I help out anywhere that is needed. I love animals and I want all animals that come to practice to leave fit and healthy. I love all animals but I especially love reptiles! I love everything about my role, I learn something new every day.
Holly R

Holly R

Job Role / Title: Veterinary Care Assistant
Qualifications & Education: GCSE
Veterinary Care Work Experience: 3 Years
Started Working at Dunelm Vets: 2015
About Me: My main role in the practice is to help clean and replenish supplies, I also help take care of the inpatients - making sure they are comfortable and happy. I have a huge love for animals and I have 10 pets of my own, 3 of which are cats (my favourite animal). The best part of the job is seeing sick patients pull through and be reunited with their owners.
Meet the Dunelm Vets Team | Pauline B

Pauline B

Job Role / Title:Client Care Manager
Qualifications & Education: 
Veterinary Care Work Experience:2 Years
Started Working at Dunelm Vets:12/09/2016
About Me: I joined the practice in September 2016 and I have never been happier in a job. From day one I was made very welcome by the Dunelm family and the clients. The parts of the job I enjoy most are the interaction I have with clients and getting to meet their pets while working as part of a close-knit team with a group of great people.
Jean D

Jean D

Job Role / Title: Cleaning Operative
Qualifications & Education: N/A
Veterinary Care Work Experience: 21+ Years
Started Working at Dunelm Vets: 1990
About Me:At the moment I don't have any animals, although I have had dogs in the past. I love seeing the animals that come into the surgery, and have a keen interest in all animals.
Meet the Dunelm Vets Team | Kelly A

Kelly A

Job Role / Title: Head Veterinary Nurse
Qualifications & Education: Qualified RVN
Level 4 Certificate in Emergency and Critical Care
Canine masseuse
Veterinary Care Work Experience: 11-15 Years
Started Working at Dunelm Vets: 20/09/2004
About Me: I am the head of the Nursing team but I also look after our Reception staff and Vets. I am very much still hands-on with our patients and still perform nursing duties both during the day and out of hours. I will organise work experience along with the nursing Rota and annual leave for the staff. I love working in Theatre as I have a real passion for surgery. I love dogs (the bigger the better) and have some of my own. I also run free weight clinic's for all shapes and sizes of common breeds with the aim being to improve fitness, reduce flab, and maintain a healthy diet and weight.
Meet the Dunelm Vets Team | Helen M

Helen M

Job Role / Title: RVN (Registered Veterinary Nurse)
Qualifications & Education: Level: 3 Diploma in Veterinary Nursing
Veterinary Care Work Experience: 4 Years
Started Working at Dunelm Vets: 01/09/2014
About Me: I love every aspect of my profession, however, I do love working within the kennels where I am hands-on with the patients. Outside of work I live on a beef farm, helping with daily duties as well as riding my horse to give myself some "me time".
Ana R

Ana R

Job Role / Title: 
Qualifications & Education: 
Veterinary Care Work Experience: 
Started Working at Dunelm Vets: 
About Me: 
Demi M

Demi M

Job Role / Title:Student Veterinary Nurse
Qualifications & Education:Qualified Level 2 Veterinary Care Assistant
Veterinary Care Work Experience1 Year
Started Working at Dunelm Vets05/09/2017
About Me: I have recently completed a one year course of Veterinary Care Assistance, Level 2 and I am now in my first year of the Level 3 Student Vet Nursing course. I want to become a Registered Veterinary Nurse because animals are my passion: I currently have four dogs and a cat of my own. I thoroughly enjoy training at the Dunelm Veterinary Group due to the high standards and levels of experience here and the amazing team of Vets, Nurses, VCA's, Receptionists and occasional work experience team members we have. 
Meet the Dunelm Vets Team | Melissa G

Melissa G

Job Role / Title: Student Veterinary Nurse
Qualifications & Education: Qualified Veterinary Care Assistant.
Currently studying my second year of Veterinary Nursing.
Veterinary Care Work Experience: 3 Years
Started Working at Dunelm Vets: 2016
About Me:I am a Student Veterinary Nurse who cares for animals whilst studying for my veterinary nursing diploma and in my private life, I have 3 dogs, 4 snakes, tortoise and a budgie, I grew up on a farm making me love all animals from the get go, I love them so much I no longer eat meat. my favourite animals are horses, dogs and reptiles. my favourite parts of my job is caring for sick animals and knowing I am making a difference to their life.
Amelia M

Amelia M

Job Role / Title:VCA (Veterinary Care Assistant)
Qualifications & Education:GCSE
Veterinary Care Work Experience:1 Year
Started Working at Dunelm Vets:01/04/2018
About Me: My main role in practice is to help where I can ( my daily jobs are; cleaning, re-stocking and reception duties). I am passionate about looking after animals in need to the best of my ability. My favourite animals are cats and dogs as I see them regularly and have them as pets. The thing I love about my job the most is that I get to see animals recover from being ill and go home to their families.
Wendy D

Wendy D

Job Role / Title: Client Care Manager
Qualifications & Education: N/A
Veterinary Care Work Experience: 3+ Years
Started Working at Dunelm Vets: 2004
About Me:I love all animals, so much so that I don't eat them. Over the years I have had many animals; horses, dogs, cats, ferrets, hens, rabbits, guinea pigs, and other wild and pet animals who have visited with me. My free time is spent with my many ponies and my dogs.
Meet the Dunelm Vets Team | Louise C

Louise C

Job Role / Title:Veterinary Surgeon
Qualifications & Education:Doctor of Veterinary Medicine
Veterinary Care Work Experience:1 Year
Started Working at Dunelm Vets:24/07/2017
About Me: I'm originally from Cornwall and now live & work in Durham. I completed my studies in Kosice, Slovakia. Would have to say dogs are my favorite animal, possibly because that is what I grew up with as a kid. I particularly enjoy surgery at work, but also enjoy getting out from the practice to visit farms. Overall the best part of the job is that you are always learning.
Meet the Dunelm Vets Team | Ian C

Ian C

Job Role / Title:RVN (Registered Veterinary Nurse)
Qualifications & Education:RVN. Studying Emergency and Critical Care
Veterinary Care Work Experience:9 Years
Started Working at Dunelm Vets:09/08/2010
About Me: Only 3% of veterinary nurses are male though I like to think I'm as passionate about my job as my female colleagues. My greatest interest lies in medical nursing, however, the variety of roles, in medicine, surgery, radiography, on call, etc is something that makes this such a great vocation. Though each nurse at Dunelm has their specialty, we can interchange without any problem and make a great team!
Melanie A

Melanie A

Job Role / Title: RVN (Registered Veterinary Nurse)
Qualifications & Education: RVN
Veterinary Care Work Experience: 13+ Years
Started Working at Dunelm Vets: 2015
About Me:I'm a registered veterinary nurse part of the dunelm vet group. After 13+ years of doing this job I still love this job every day. My favourite part of the job in working in the kennels or cattery nursing animals back to health and forming a bond with the patients. I also like working in emergency situations.
Ionut D

Ionut D

Job Role / Title: 
Qualifications & Education: 
Veterinary Care Work Experience: 
Started Working at Dunelm Vets: 
About Me: 
Meet the Dunelm Vets Team | Kathryn B

Kathryn B

Job Role / Title: Student Veterinary Nurse
Qualifications & Education: Studying Towards RVN
Veterinary Care Work Experience: 1 Year
Started Working at Dunelm Vets: 04/09/2017
About Me: I am currently in my first year of training to become a Registered Veterinary Nurse and loving every minute of it! I thoroughly enjoy learning about the physiology of animals and practical nursing requirements for each individual. At work, I love helping with various types of patients and I enjoy working with our great veterinary team, every day is different, challenging and fun!! When I am not at work, I enjoy socializing with friends I've met at the practice, watching Disney films (Self-confessed Disney Addict), spending time with family, my dog, Nala and a young horse, Shiloh.
Meet the Dunelm Vets Team | Katie L

Katie L

Job Role / Title: 
Qualifications & Education: 
Veterinary Care Work Experience: 
Started Working at Dunelm Vets: 
About Me: 
Courtney A - Meet the Dunelm Vets Team

Courtney A

Job Role / Title:VCA (Veterinary Care Assistant)
Qualifications & Education: 
Veterinary Care Work Experience:1
Started Working at Dunelm Vets:05/09/2017
About Me: I thoroughly enjoy my role at the Dunelm Veterinary Group as a Veterinary Care assistant. On a daily basis, I take care of a range of species and each day my practical skills within the practice progress.

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