Meet The Team

Meet the Dunelm Vets Team

Here you can meet the Dunelm Vets Team, led by husband & wife, & Principal Veterinary Surgeons, Mr. Jack C Creaner BVM&S MRCVS, & Mrs. Fran L Creaner BVM&S MRCVS VetMFHOM. Ongoing Education is key to our success & we are proud to support our team members, from Work Experience upwards, towards achieving their qualification & career goals.

Meet the Dunelm Vets Team | Jack Creaner

Jack Creaner

Job Role / Title:Vet & Partner
Qualifications & Education:BVM&S
Veterinary Care Work Experience:21+ Years
Started Working at Dunelm Vets:24/03/1994
About Me: I love all aspects of our work but must admit to having a particular soft spot for Labradors. Fran and I run the business and approach cases on the basis of “What would I do if this were my animal?”
Fran Creaner

Fran Creaner

Job Role / Title:CEO. Principle Veterinary Surgeon
Qualifications & Education:BVMS PG CertSAM MRCVS
Veterinary Care Work Experience:21+ Years
Started Working at Dunelm Vets:1994
About Me: My favourite animals are manatees but I have an interest in all domestic and wild animals. I enjoy meeting all sorts of interesting clients and their animals and love that my job is different every single day.
Meet the Dunelm Vets Team | Sheila M

Sheila M

Job Role / Title:Client Care Manager
Qualifications & Education: 
Veterinary Care Work Experience:8
Started Working at Dunelm Vets:10/05/2010
About Me: I mainly deal with the administration side of the surgery, also booking in the delivery of drugs and other consumables each morning.
Gemma B

Gemma B

Job Role / Title:Receptionist
Qualifications & Education:N/A
Veterinary Care Work Experience:1 Year
Started Working at Dunelm Vets:01/05/2017
About Me: I love coming to work everyday as no two days are the same; there are always new things to learn and to see. My Colleagues are great to work with and always very helpful, not just to our customers but also myself and the rest of the team.
Meet the Dunelm Vets Team | Jade W

Jade W

Job Role / Title:RVN (Registered Veterinary Nurse)
Qualifications & Education:RVN. Studying Level 4 Emergency & Critical Care
Veterinary Care Work Experience:6 Years
Started Working at Dunelm Vets:30/01/2012
About Me: Staffordshire bull terriers are my favorite breed. Especially puppies. I enjoy emergency care the most.
Meet the Dunelm Vets Team | Helen M

Helen M

Job Role / Title:RVN (Registered Veterinary Nurse)
Qualifications & Education:Level: 3 Diploma in Veterinary Nursing
Veterinary Care Work Experience:4 Years
Started Working at Dunelm Vets:01/09/2014
About Me: I love every aspect of my profession, however, I do love working within the kennels where I am hands-on with the patients. Outside of work I live on a beef farm, helping with daily duties as well as riding my horse to give myself some "me time".
Emily C (2019)

Emily C

Job Role / Title: Veterinary surgeon 
Qualifications & Education: BVMS MRCVS
Veterinary Care Work Experience: 1
Started Working at Dunelm Vets: 15/07/2019
About Me: I graduated from Glasgow in June 2019 and moved back home to Durham to start my first job. I really enjoy the variety in my job, getting to work with small and large animals. 
Demi M

Demi M

Job Role / Title:Student Veterinary Nurse
Qualifications & Education:Qualified Level 2 Veterinary Care Assistant
Veterinary Care Work Experience1 Year
Started Working at Dunelm Vets05/09/2017
About Me: I have recently completed a one year course of Veterinary Care Assistance, Level 2 and I am now in my first year of the Level 3 Student Vet Nursing course. I want to become a Registered Veterinary Nurse because animals are my passion: I currently have four dogs and a cat of my own. I thoroughly enjoy training at the Dunelm Veterinary Group due to the high standards and levels of experience here and the amazing team of Vets, Nurses, VCA's, Receptionists and occasional work experience team members we have. 
Holly R (2019)

Holly R

Job Role / Title:Student Veterinary Nurse
Qualifications & Education:Level 2 Veterinary Care Assistant and 8 GCSE's.
Veterinary Care Work Experience:4 Years
Started Working at Dunelm Vets:2015
About Me: Last year, I completed a Level 2 Veterinary Care Assistant course. This led me to progressing onto my Level 3 Veterinary Nursing, which I am thoroughly enjoying. I love being in kennels and taking care of our in-patients. The best part is being able to see them go home to their families. I am a crazy cat lady, I have 4 cats of my own. I also have 5 rabbits and a tortoise.
Byron M (2019)

Byron M

Job Role / Title:Veterinary care assistant
Qualifications & Education:GCSE’s, Animal Care
Veterinary Care Work Experience:1 Year
Started Working at Dunelm Vets:18/07/2019
About Me: Currently at Dunelm I am one of the VCA’s and I am very involved in everything that goes on through out the practise and that’s how I like it. I am a very passionate animal lover and love to see the reactions of the clients after their sick animal is all better again. My favourite animals that I’ve seen in practice so far would be the exotic species of reptiles that come in and all of the farm animals. The best part about my job is meeting a family’s new puppy or kitten and the excitement in both the pets and clients faces.
Meet the Dunelm Vets Team | Pauline B

Pauline B

Job Role / Title:Client Care Manager
Qualifications & Education: 
Veterinary Care Work Experience:2 Years
Started Working at Dunelm Vets:12/09/2016
About Me: I joined the practice in September 2016 and I have never been happier in a job. From day one I was made very welcome by the Dunelm family and the clients. The parts of the job I enjoy most are the interaction I have with clients and getting to meet their pets while working as part of a close-knit team with a group of great people.
Sam J (2019)

Sam J

Job Role / Title:  Client Care Manager 
Qualifications & Education:   
Veterinary Care Work Experience:   1
Started Working at Dunelm Vets:  01/08/2019
About Me: I joined the team at Dunelm in August 2019, working in reception. Every day is different & rewarding from interacting with new clients & their pets to learning new skills.
Meet the Dunelm Vets Team | Kelly A

Kelly A

Job Role / Title:Head Veterinary Nurse
Qualifications & Education:Qualified RVN
Level 4 Certificate in Emergency and Critical Care
Canine masseuse
Veterinary Care Work Experience:11-15 Years
Started Working at Dunelm Vets:20/09/2004
About Me: I am the head of the Nursing team but I also look after our Reception staff and Vets. I am very much still hands-on with our patients and still perform nursing duties both during the day and out of hours. I will organise work experience along with the nursing Rota and annual leave for the staff. I love working in Theatre as I have a real passion for surgery. I love dogs (the bigger the better) and have some of my own. I also run free weight clinic's for all shapes and sizes of common breeds with the aim being to improve fitness, reduce flab, and maintain a healthy diet and weight.
Ana R

Ana R

Job Role / Title:Veterinary surgeon
Qualifications & Education:Graduated from Veterinary faculty in Zagreb 2018
Veterinary Care Work Experience:2 Years
Started Working at Dunelm Vets:06/08/2018
About Me: Passionate about exotic and wild animals.
Chloe N (2019)

Chloe N

Job Role / Title:Veterinary Surgeon
Qualifications & Education:BVMS MRCVS
Veterinary Care Work Experience:2 Years
Started Working at Dunelm Vets:12/08/2019
About Me: I qualified from Glasgow vet school in 2019, and moved to Durham to start my first job as a vet. I love working with large animals and enjoy small animal surgery.
Amber B (2019)

Amber B

Job Role / Title:Veterinary Surgeon
Qualifications & Education:BVMS MSc MRCVS
Veterinary Care Work Experience: 
Started Working at Dunelm Vets:16/09/2019
About Me: I'm originally from Texas, but lived in Glasgow, Scotland for 6 years before moving down to Durham. I have a passion for surgery, but thoroughly enjoy all aspects of veterinary medicine.
Courtney A (2019)

Courtney A

Job Role / Title:Student Veterinary Nurse
Qualifications & Education: Level 3 Veterinary Nursing. 
Veterinary Care Work Experience:2
Started Working at Dunelm Vets:27/01/2018
About Me: I’m currently studying my Level 3 Veterinary Nursing to qualify as a registered veterinary nurse. I have a keen interest in exotic species and hope to gain another qualification in caring for and providing for reptiles, birds and other exotics. My favourite part of the job is rehabilitating and providing specific care to patients to help them get home to their families.
Abbie O (2019)

Abbie O

Job Role / Title:Student Veterinary Nurse
Qualifications & Education:Studying a Level 3 Diploma in Veterinary Nursing from East Durham College
Veterinary Care Work Experience:1 Year
Started Working at Dunelm Vets:01/09/2019
About Me: I am currently studying to gain my level 3 Diploma in Veterinary nursing. I thoroughly enjoy helping out in all aspects of our practice, but I especially enjoy caring for our hospitalised inpatients in kennels, and seeing them return home fit and healthy. I have a passion for wildlife rehabilitation and I am always keen to care for our rescued hedgehogs and other small mammals.
Wendy D

Wendy D

Job Role / Title:Client Care Manager
Qualifications & Education:N/A
Veterinary Care Work Experience:3+ Years
Started Working at Dunelm Vets:2004
About Me:I love all animals, so much so that I don't eat them. Over the years I have had many animals; horses, dogs, cats, ferrets, hens, rabbits, guinea pigs, and other wild and pet animals who have visited with me. My free time is spent with my many ponies and my dogs.
Jean D

Jean D

Job Role / Title:Cleaning Operative
Qualifications & Education:N/A
Veterinary Care Work Experience:21+ Years
Started Working at Dunelm Vets:1990
About Me: At the moment I don't have any animals, although I have had dogs in the past. I love seeing the animals that come into the surgery, and have a keen interest in all animals.
Meet the Dunelm Vets Team | Ian C

Ian C

Job Role / Title:RVN (Registered Veterinary Nurse)
Qualifications & Education:RVN. Studying Emergency and Critical Care
Veterinary Care Work Experience:9 Years
Started Working at Dunelm Vets:09/08/2010
About Me: Only 3% of veterinary nurses are male though I like to think I'm as passionate about my job as my female colleagues. My greatest interest lies in medical nursing, however, the variety of roles, in medicine, surgery, radiography, on call, etc is something that makes this such a great vocation. Though each nurse at Dunelm has their specialty, we can interchange without any problem and make a great team!
Melanie A

Melanie A

Job Role / Title:RVN (Registered Veterinary Nurse)
Qualifications & Education:RVN
Veterinary Care Work Experience:13+ Years
Started Working at Dunelm Vets:2015
About Me: I'm a registered veterinary nurse part of the dunelm vet group. After 13+ years of doing this job I still love this job every day. My favourite part of the job in working in the kennels or cattery nursing animals back to health and forming a bond with the patients. I also like working in emergency situations.
Helen G

Helen G

Job Role / Title:RVN (Registered Veterinary Nurse)
Qualifications & Education:Level 3 Diploma in Veterinary Nursing
Veterinary Care Work Experience:6 Years
Started Working at Dunelm Vets:2014
About Me: I am Dunelm's Crazy Cat Lady and love all things feline! I am very lucky to love my job and my work family. I enjoy all aspects of my job but really enjoy hands on patient nursing care and carrying out nursing clinics.
Meet the Dunelm Vets Team | Katie L

Katie L

Job Role / Title: 
Qualifications & Education: 
Veterinary Care Work Experience: 
Started Working at Dunelm Vets: 
About Me: 
Amelia M (2019)

Amelia M

Job Role / Title:Student Veterinary Nurse
Qualifications & Education:GCSES, VCA
Veterinary Care Work Experience:2 Year
Started Working at Dunelm Vets:01/04/2018
About Me: I am now in my 1st year of veterinary nursing, after studying and completing my Veterinary Care Assistant course which allowed me to gain experience in practice and learn basic animal care which is helping me this year. I love being in practice as everyday I learn something new and get to experience a variety of situations.
Jody H (2019)

Jody H

Job Role / Title:Veterinary Care Assistant
Qualifications & Education:GCSE’s
Veterinary Care Work Experience:1 Year
Started Working at Dunelm Vets:31/01/2019
About Me: I enjoy coming into practice every day where I help out anywhere I am needed. My main role is to keep up with our high cleaning standards and give lots of TLC to all our inpatients. At the moment I have 3 dogs of my own who take up all my spare time.

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